Staff Training
Training on welcome, sales and customer experience.
Our services are designed for independent restaurants, boutique hotels and bars. not for large chains. We work with those who genuinely want to improve, not with those who want a certificate.
We enter your venue as normal customers. We observe everything. We tell you everything, with respect and with concrete solutions.
✓ Included
✗ Not included
The CCC Playbook tells you exactly what to fix first, second and third. No vague feedback. No generic advice.
| Service | Ireland | UK | Italy | Spain |
|---|---|---|---|---|
| Audit 1 day | €1,500 | £1,350 | €1,200 + exp | €1,100 + exp |
| Audit 2 days | €2,000 | £1,800 | €1,600 + exp | €1,400 + exp |
| Service | Ireland | UK | Italy | Spain |
|---|---|---|---|---|
| Audit 2 days | €2,200 | £2,000 | €1,800 + exp | €1,600 + exp |
| Service | Ireland | UK | Italy | Spain |
|---|---|---|---|---|
| Audit 1 day | €900 | £850 | €700 + exp | €750 + exp |
| Audit 2 days | €1,400 | £1,300 | €1,100 + exp | €1,150 + exp |
You don’t always need an anonymous visit. Sometimes the problem is clear enough. You just need someone with the right experience to help you fix it.
✓ Included
✗ Not included
Pricing: On request
Tell us your situation →You already have the report. Now you need someone to help you turn those observations into concrete results. No endless consulting. No permanent presence. Clear milestones and a plan that works.
✓ Included
✗ Not included
Pricing: On request
Ask about Core Plus →AI doesn’t replace your team. It frees them to do what they do best.
Every day in your venue, precious hours are wasted on operations that don’t require a human being: reading and replying to routine emails, transcribing orders and bookings into a calendar, answering basic customer questions, organising contacts and creating Excel documents, confirming appointments and sending follow-ups.
According to research by McKinsey, Microsoft and Fyxer, an administrative or front office employee spends an average of 13 to 19 hours per week on these tasks: almost two full working days, every week, lost on operations an intelligent system can handle instead.
And note: these hours are not being lost by a minimum-wage worker. Whoever manages emails, calendars and company documents is usually one of the most qualified and best-paid members of your staff. The real cost is much higher than you think.
Calculate the real cost of repetitive tasks in your business, based on 55 hours/month per admin/front office employee, confirmed by international research 2026
| Employees | Hrs/month | Monthly cost | Annual cost of repetitive tasks |
|---|---|---|---|
| 1 | 55 | €1,210 | €14,520 |
| 2 | 110 | €2,420 | €29,040 |
| 3 | 165 | €3,630 | €43,560 |
| 5 | 275 | €6,050 | €72,600 |
| Employees | Hrs/month | Monthly cost | Annual cost of repetitive tasks |
|---|---|---|---|
| 1 | 55 | £1,045 | £12,540 |
| 2 | 110 | £2,090 | £25,080 |
| 3 | 165 | £3,135 | £37,620 |
| 5 | 275 | £5,225 | £62,700 |
| Employees | Hrs/month | Monthly cost | Annual cost of repetitive tasks |
|---|---|---|---|
| 1 | 55 | €825 | €9,900 |
| 2 | 110 | €1,650 | €19,800 |
| 3 | 165 | €2,475 | €29,700 |
| 5 | 275 | €4,125 | €49,500 |
| Employees | Hrs/month | Monthly cost | Annual cost of repetitive tasks |
|---|---|---|---|
| 1 | 55 | €715 | €8,580 |
| 2 | 110 | €1,430 | €17,160 |
| 3 | 165 | €2,145 | €25,740 |
| 5 | 275 | €3,575 | €42,900 |
Calculations based on McKinsey, Microsoft Work Trend Index and Fyxer Admin Burden Index 2026. Hourly rate reflects the real profile of those managing these tasks: office manager or senior receptionist, not minimum wage.
We map your current workflows, identify the most time-consuming repetitive tasks, and calculate the real cost to your business.
We design a tailored AI system that integrates seamlessly with your existing tools: email, calendar, booking platforms and more.
We set everything up and test it with your team. No technical knowledge required from your side. We handle the complexity.
We track performance, measure time saved, and continuously fine-tune the system to make sure it keeps working exactly as intended. The system grows with your business. We scale it up or down as your needs change.
One employee managing emails and admin costs an average of €14,520/year just for the repetitive tasks AI can handle instead.
Every year you wait is money that won’t come back.
More services are on the way. Here’s what we’re working on.
Training on welcome, sales and customer experience.
Complete operational improvement project. Duration 1–3 months.
Verification 3–4 months after initial audit to measure real progress.